Parents & Families
Welcome to Van Pool
We are pleased to be transporting your child this school year!
Van Pool has a long tradition of providing quality service in specialized transportation for school children.
Each day we transport over 5,000 students to schools and programs across Massachusetts.
We are proud of the reputation we have earned. Our vehicles are well maintained and equipped with two-way radios that are driven by drivers who are well trained and sensitive to the unique needs of each child.
Pick ups and drop offs
Our routes are tightly scheduled. Arrival times should be very close to the assigned time each day. Times will change periodically due to changes in ridership, but we will keep you aware of any new scheduled time for your child.
For the safety and convenience of the other children and parents, it is very important that your child be ready at the scheduled time. If we arrive early, we will wait until the assigned time. If we are going to be more than 10 minutes late, we will try to call you. Please understand that if your child is not visible outside when the assigned time has passed, the driver will report to the dispatcher; the dispatcher will confirm the time and may send the driver away.
It is equally important that a parent or other responsible person be present to meet your child when s/he returns from school. Unless other arrangements have been formally made, our drivers are instructed never to drop off a child who is unattended.
If your child DOES NOT need a ride on the van, please contact your Van Pool Office as early as possible before the scheduled pick up time so that route adjustments can be made.
Join our team of community heroes
We take the selection, hiring and training of employees very seriously. We certify that each and every van driver has the necessary credentials to safely transport the children in our communities.
