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Welcome to Van Pool! We are pleased to be transporting your child this school year! Van Pool has a long tradition of providing quality service in specialized transportation for school children. Each day we transport over 3,000 students to schools and programs across Massachusetts. We are proud of the reputation we have earned. Our vehicles are well maintained and equipped with two-way radios that are driven by drivers who are well trained and highly regarded within the community. 
 
 

Pick-ups and Drop-offs:

Our routes are tightly scheduled. Arrival times should be very close to the assigned time each day. Times will change periodically due to changes in ridership, but we will keep you aware of any new scheduled time for your child.

For the safety and convenience of the other children and parents, it is very important that your child be ready at the scheduled time. If we arrive early, we will wait until the assigned time. If we are going to be more than 10 minutes late, we will try to call you. Please understand that if your child is not visible outside when the assigned time has passed, the driver will report to the dispatcher; the dispatcher will confirm the time and may send the driver away.

It is equally important that a parent or other responsible person be present to meet your child when s/he returns from school. Unless other arrangements have been formally made, our drivers are instructed never to drop off a child who is unattended.

When your child doesn’t need a ride…

If your child will not need a ride on the van, please contact your Van Pool Office  as early as possible before the scheduled pick up time so that route adjustments can be made. For your convenience, an answering machine is available for calls made after regular business hours.

Wilbraham Office: (413) 599-1616

Barre Office: (978) 355-2121

Fitchburg Office: (978) 400-7811

Northborough Office: (508) 919-5054

Franklin Office: (508) 530-5000

 
 

Car Seat and Booster Seat Training:

As part of Van Pool Transportation’s commitment to the safety and well-being of our students, all employees are required to successfully participate in car seat, booster seat and seatbelt safety training sessions. Delivered by Safe Kids certified Child Passenger Safety Technicians, these hands-on training sessions focus on helping employees develop and demonstrate the knowledge, skills, attitudes and behaviors necessary to ensure that students are safely and securely seated at all times during their ride to and from their homes and schools.

Bullying Prevention & Intervention :

Our drivers receive ongoing training in how to recognize and respond to all potentially unsafe student behaviors, including those that would be considered as bullying. Developed in conjunction with the Massachusetts Aggression Reduction Center’s model, our in-house training sessions focus on teaching employees how to observe, identify and assess student behaviors. Drivers learn effective preventive strategies in behavior management, as well as reporting requirements and procedures.


Mass Child Safety Seats www.mass.gov/childsafetyseats
Stop Bullying www.stopbullying.gov




 
 

Snow Policy:

On days with inclement weather, it is important to watch for school closings both in the district where your child lives and where they attend school, as closings/delays in either will result in changes in his/her transportation. For a more detailed description of Van Pool’s snow policy, please click on the corresponding link below:

Snow Policy Base 2-Wilbraham Area
Snow Policy Base 3-Barre Area
Snow Policy Base 4-Fitchburg Area
Snow Policy Base 5-Northborough Area
Snow Policy Base 6-Franklin Area

For access to School Closings and Delays, please use the following links:

Central/Eastern MA
New Hampshire
Western MA

Want to listen or watch for closings?
RADIO  TV
WSRS 96.1FM
WXLO 104.5FM
WEIM 1280AM
WBZ 1030AM
WRKO 680AM
WTAG 580AM
WAQY 102.1FM
WHYN 93.1FM 
CH:7 WHDH
CH:5 WCVB
CH:4 WBZ
CH:22 WWLP
CH:40 WGGB 
 
 
  Up to Date Weather:  
 

Wilbraham, MA

 

Barre, MA

 

Fitchburg, MA

   
         

Northborough, MA

 

Franklin, MA

   
     

 
 
     
 
     


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Wilbraham | Barre | Northborough | Fitchburg | Franklin
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